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FAQ

Shipping & Payment

How much is shipping?

What regions does CUCKOO ship to?

My online order has not yet arrived, what should I do?

How can I get coupons and discounts?

Where can I shop for CUCKOO products in person?

Which methods of payment do you accept?
What is the return policy for CUCKOO products?

Do I need a receipt or proof of purchase to file a warranty claim?

I purchased a unit from one of your retailers, can I return it to CUCKOO for an exchange or refund?

My product arrived broken or damaged, what should I do?
How do I become a wholesale partner?
What replacement parts do you offer for purchase?

Can I replace the inner pot?

Can I replace the rubber package (lining)
Who is CUCKOO Electronics?

When are your business hours? When is your customer support available?

How do I register my CUCKOO product?

How do I find my product manual online?

What are some recipes I can make in my CUCKOO product?

My warranty period has ended but my product needs service. What can I do?

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